We currently ship to：Only the United State(48 states:Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyomin) now. More countries will be listed in our plan. Please refer to the shipping policy to get more details.

You can click the link here: https://fulupet.com/apps/track123 or www.17track.net to track your order .

All orders are shipped from our warehouse within 1-2 business days of the order being placed. Shipment will arrive between 3-5 business days after the shipment date, depending on the availability of the carrier provider and location. We do apologize that transportation delay may caused by courier service.

Currently we offer free shipping on all orders.

For items with no quality issue, please understand that we will not be responsible for the return shipping cost. All return requests must be authorized by our customer service team before shipping to our returned address. Please refer to Return & Refund Policy for more details.

The refund will be issued to the original account/card you paid earlier and the time depends on the payment way you use.

Yes it is completely safe to put into your washing machine & dryer

Yes, the plush bed can be used for outdoor pets. The bed is made of durable materials that can withstand outdoor use, providing a comfortable and safe sleeping solution for your fur baby.

Yes, the plush bed is suitable for kittens & puppies. The bed is available in different sizes, making it the ideal sleeping solution for cats of all ages and sizes.

The Fulupet is only 60 dB at the lowest setting.

Yes! The Fulupet works on dogs and cats alike...even more!

Always fully dry your pet before grooming with the Fulupet. All attachments are used with a vacuum and should never suction liquid.

If your pet is wary of vacuums or grooming in general, follow these instructions on our blog for a better experience: How To Introduce FULUPET To Your Pet.

Yes, of course you can. Fulupet hair force dryer can dry both cats and dogs, and even rabbits and other pets with fur if ok

The loudness of our Dryer is less than 83 dB. We suggest you operate the Dryer from the lowest mode to ensure our pets get used to it.

Here are some tips for when to use each nozzle type: Circular Blowing Nozzle: The concentration nozzle focuses air into a smooth stream to target a particular area; adding fullness/fluffiness. Use from 1-5cm away from the skin. Comb Nozzle: The wide-tooth comb can reach deeper hair closer to the skin, so may be more useful with long-haired pets, especially for knots opening. Use from 1-2cm away from the skin. Comb Nozzle: The wide-tooth comb can reach deeper hair closer to the skin, so may be more useful with long-haired pets, especially for knots opening. Use from 1-2cm away from the skin. Wide Flat Curved Nozzle: The nozzle shapes air into a wider, flatter stream, so it can be used from a height of 10cm to provide an initial clearance of larger water drops, or later in the drying process from a height of 2-5cm to blow hair flat. Circular Bevel Nozzle: This nozzle is suitable for targeted blowing of fur, which can reduce the direct impact of blowing. Use from 1-5cm away from the skin.

There is no recommended order, and you can use all four nozzles with all types of hair, If you do not attach a nozzle, the dryer can still be used, but the air velocity will not be as high, so it may take longer to dry, and be more difficult to effectively dry hair closer to the skin.

Each package includes one bathtub frame, two bathtub legs, and one drain hose. The shower head is not included, you need to purchase it separately.

The sprayer is not included. You should fill the bathtub with water from the faucet individually, or you can connect your showerhead and faucet to ensure a proper flow of water into the bathtub. When it's time to drain the water, simply set up the included flexible drain hose to direct the water into a suitable container or use the stopper to drain the tub after use.

The hose is retractable, ranging in length from 16 inches to 31 inches.

Yes, it is secure. It is low-noise design, even the highest gear is ≤83dB, your pet feels safe in the box .

It is 62L and is big enogh for cats and small dogs, the space is 45.1x43.2x46(cm) .

It usually takes 10-15mins to dry a short-hair cat, 15-25mins to dry a long-hair cat and a small dog.

The medium size (yellow) can load up to 11lbs and the large size (blue) can load up to 22lbs

Yellow (Medium size): Up to 11lbs Blue (Large size): Up to 22lbs.